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Scouts | Terrain FAQs

A knowledge base of common questions.

Access

22
  • As an adult Leader, how can I directly change, control, submit or support a youth member’s personal progression in the Achievement Pathways?
  • Can a youth member edit their submission once it’s been submitted for approval?
  • Can I use the system on my phone & a computer at the same time?
  • Can Scouts | Terrain connect with smart devices and sport watches to get hiking or adventure data?
  • Do I need an email address to use the system?
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Adult Support

11
  • As an adult Leader, how can I directly change, control, submit or support a youth member’s personal progression in the Achievement Pathways?
  • Can a youth member edit their submission once it’s been submitted for approval?
  • Can I edit achievement data that I have entered using the baseline tool?
  • Does Scouts | Terrain keep track of what badges I have in stock?
  • How do I keep track of what’s been submitted, approved or awarded?
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Bulk Input

3
  • How do I approve multiple Scouts’ achievements for attending an activity?
  • How do I use the baseline tool to enter the Introduction to Section?
  • What information can users update in Scouts | Terrain?

Implementation

8
  • How are we supportive of non-technically proficient Groups or leaders?
  • How do I log in and set up my profile?
  • How is a youth member’s current Achievement Pathways progression recorded when they first start using Scouts | Terrain?
  • What welcoming & supporting resources will I have access to?
  • What will I see when I first log in as a youth member?
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Member Management

8
  • As an adult Leader, how can I directly change, control, submit or support a youth member’s personal progression in the Achievement Pathways?
  • Can we add members of other sections, such as youth helpers, to our Unit?
  • Do all leaders in the Group see all events & activities happening?
  • How do I control roles, permissions and what members can see?
  • How do I create a Project Patrol?
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Outdoor Adventure Skills

12
  • Can I have multiple verifiers?
  • Can Scouts who are not two Stages above be able to click the Approve/Improve buttons?
  • Can youth members search Scouts | Terrain for members that can mentor them in the Outdoor Adventure Skills?
  • How do you achieve Outdoor Adventure Skills in Scouts | Terrain?
  • How do youth members use the two-up Outdoor Adventure Skills flow in Scouts | Terrain?
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Peak Award

6
  • Are some parts of the system locked until the youth member has completed the pre-requisites?
  • Can the Unit Council ask a youth member to improve their submission (e.g. Adventurous Journey plan) if it isn’t quite ready to be approved?
  • How can I see achievements from other sections?
  • How can the system support discussions occurring with a Baden-Powell Award Support Team?
  • If youth members are added as attending an Adventurous Journey will it come up into their record and can this be recorded as assists, leads and participates?
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Program Essentials

10
  • Are participates, assists and leads automatically approved in my Program Essentials record?
  • As a Unit Leader or adult leader, where can I see how many participates, assists and leads my Unit members have?
  • Can I ‘back date’ or confirm the participates, assists or leads after the activity has occurred?
  • Do Milestone participates track across the Milestones, even if the previous is not fully completed?
  • How do I know the status of the achievement I’m working on?
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Programming

22
  • Can I create an acitivity for a team and then add team members?
  • Can I edit an imported event?
  • Can I mark attendance?
  • Can I organise a multi-unit or multi-group night?
  • Can I print out the calendar or activity plan?
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Reporting

9
  • Are youth members able to export their whole Scouting journey to keep a record of their journey?
  • As an adult Leader or Unit Leader can I print off badge plan summaries?
  • Can districts or regions see which Stages Scouts are at in the Outdoor Adventure Skills?
  • How does the initial benchmarking of a large number of youth member’s progress work?
  • In the Group Life, or Unit Life page, can I tweak my display?
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Scouts | Terrain Login

7
  • Can my Leader reset my password?
  • How do I log in, if I’m a parent of a youth member?
  • How do I login if I’m a parent of a Scout?
  • How long does the system stay logged in for, once I have logged in once?
  • If I have multiple roles within Scouting, how do I login? (i.e. im a Venturer Scout, but also an Assistant Joey Scout Leader)
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Special Interest Areas

5
  • Can I as a leader write up the Special Interest Area project on behalf of a Joey Scout or Cub Scout?
  • Can I do multiple Special Interest Area projects of the same type at the same time?
  • Can I link my project to other people?
  • Can I Review> my Special Interest Area project?
  • Can I upload files, photos or videos to my Special Interest Area project?

Training and Support

6
  • Can a youth member edit their submission once it’s been submitted for approval?
  • I don’t think my Joey Scouts or Cub Scouts will be able to use this system themselves.
  • Is there a ‘dark’ mode?
  • Where can I send feedback or submit a bug report?
  • Will the system have an instruction manual?
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Unit Council

15
  • Are there other specific youth leadership positions in the system?
  • As a member of the Unit Council, can I see who suggested an activity idea?
  • As a member of the Unit Council, I have approved an item/submission in the Approvals, but it looks like nothing has happened?
  • Can a Unit Council provide a reason or comment on a youth member’s submission if they feel it needs to be improved?
  • Can a youth member edit their submission once it’s been submitted for approval?
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User Testing

1
  • Who was user testing the system?

Last Updated

FileDate
Scaffolding SIAs for Joey Scouts - Parent version27-03-2025
Scaffolding SIAs for Scouts27-03-2025
Scaffolding SIAs for Cub Scouts27-03-2025
Scaffolding SIAs for Joey Scouts27-03-2025
Venturer Scouts - Mountain Diagram18-09-2024
Peak Award Fact Sheet18-09-2024
Venturer Scout Unit Council - Supporting Peak Awards18-09-2024
King\'s Scout Award Notification Form18-09-2024
Venturer Scout Unit Council04-09-2024
Rover Scout Unit Council04-09-2024

Top Downloads

FileDLs
Guide to Special Interest Areas23597
Uniform and Badges Layout for Youth Members21768
Special Interest Areas Project Planning Tool - Joey Scouts, Cub Scouts14746
Outdoor Adventure Skills Factsheet12529
Special Interest Areas Project Planning Tool - Scouts, Venturer Scouts, Rover Scouts11566
Special Interest Areas Factsheet10252
Program Essentials Factsheet9679
Guide to Ceremonies in Australian Scouting8920
1 - How To Get Started in Scouts | Terrain8186

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