Skip to main content
Scouts Australia Program Resources
Skip to content
  • Fundamentals
  • Programming
  • Achievement P’ways
  • Scouts | Terrain
    • Guides and Resources
    • FAQs
    • Contact Support
    • Login
  • Other
  • Feedback
    • Give Feedback
    • Ask a Question
  • News
    • Program Resources News
    • Email Archive
  • Scout Shop
  • More Sites
    • Scouts Australia
    • S2P Converter
    • #Scouts4SDGs
    • Scouts Australia International
    • On Demand Training
    • SAIT Qualificatoins
    • National Key Resources
  • About
  • Contacts

Scouts | Terrain FAQs

A knowledge base of common questions.

User Testing

User Testing

1
  • Who was user testing the system?
See More
Unit Council

Unit Council

15
  • Will Scouts be waiting a long time for approvals if Unit Council members are not well organised?
  • Who can approve a submission for the Achievement Pathways?
  • Where can I send feedback or submit a bug report?
  • What happens when something i have submitted to the Unit Council is approved or marked as needing improvement?
  • What does a Unit Leader see in the system?
See More
Training and Support

Training and Support

6
  • Won’t this take more time away from doing outdoor activities? I don’t want my Scouts to be on their phones!
  • Will the system have an instruction manual?
  • Where can I send feedback or submit a bug report?
  • Is there a ‘dark’ mode?
  • I don’t think my Joey Scouts or Cub Scouts will be able to use this system themselves.
See More
Special Interest Areas

Special Interest Areas

5
  • Can I upload files, photos or videos to my Special Interest Area project?
  • Can I Review> my Special Interest Area project?
  • Can I link my project to other people?
  • Can I do multiple Special Interest Area projects of the same type at the same time?
  • Can I as a leader write up the Special Interest Area project on behalf of a Joey Scout or Cub Scout?
See More
Reporting

Reporting

9
  • Will the Branches get access to the de-personalised business insights tools?
  • What kind of reporting will I get at the Group level?
  • What is Group Life?
  • Is there a report showing ‘ready to be awarded’ with my Unit?
  • In the Group Life, or Unit Life page, can I tweak my display?
See More
Programming

Programming

22
  • Will Units in the same Group automatically have linked calendars, or will they have to share activities?
  • Why can’t i edit or update the activity in our calendar?
  • When you put an event in the calendar, does it automatically update nights under canvas and hiking kilometres for participants?
  • When I’m creating a new activity and choosing who the activity is for, what’s the difference between ‘Patrol’, ‘Unit’ and ‘Group’?
  • When I share an activity, what is shared?
See More
Program Essentials

Program Essentials

10
  • Isn’t the Introduction to Scouting too wordy and complicated for Joey Scouts?
  • Is the Introduction to Scouting the same for each section?
  • Is the Introduction to Scouting completed only once and does it then flow on to the next section when youth members move on?
  • How many Challenge Areas can an activity be?
  • How do I record a Participate, Assist or Lead in Scouts | Terrain?
See More
Peak Award

Peak Award

6
  • Where can notes be recorded, or discussions occur with youth members planning their Peak Award or Achievement Pathways progression?
  • If youth members are added as attending an Adventurous Journey will it come up into their record and can this be recorded as assists, leads and participates?
  • How can the system support discussions occurring with a Baden-Powell Award Support Team?
  • How can I see achievements from other sections?
  • Can the Unit Council ask a youth member to improve their submission (e.g. Adventurous Journey plan) if it isn’t quite ready to be approved?
See More
Outdoor Adventure Skills

Outdoor Adventure Skills

12
  • What should we attach to I-statements when we add a verifier to them?
  • What can the Unit Council see when approving a Stage progression?
  • Is there a logbook?
  • Is the verifier notified?
  • If I’m a member of an adventurous activity team, such as a guide or instructor, supporting an activity that is occurring, how can I support the activity within the system?
See More
Member Management

Member Management

8
  • Where can I see the status of my Patrol, Unit or Group?
  • What happens when a member moves section?
  • How do I see a list of Patrols in my Group or Unit?
  • How do I create a Project Patrol?
  • How do I control roles, permissions and what members can see?
See More
Login

Login

7
  • Why do we have Scouts | Terrain?
  • What training will I need before I start using Scouts | Terrain?
  • If I have multiple roles within Scouting, how do I login? (i.e. im a Venturer Scout, but also an Assistant Joey Scout Leader)
  • How long does the system stay logged in for, once I have logged in once?
  • How do I login if I’m a parent of a Scout?
See More
Implementation

Implementation

8
  • Won’t Scouts | Terrain take away from time that kids should be doing ‘real Scouting’?
  • Where can I send feedback or submit a bug report?
  • What will I see when I first log in as an adult Leader?
  • What will I see when I first log in as a youth member?
  • What welcoming & supporting resources will I have access to?
See More
Bulk Input

Bulk Input

3
  • What information can users update in Scouts | Terrain?
  • How do I use the data input tool to enter the Introduction to Section?
  • How do I approve multiple Scouts’ achievements for attending an activity?
See More
Adult Support

Adult Support

11
  • What permission level does a user need to access the import tool?
  • What kind of reports can I run?
  • What can I see in the Members view?
  • Is there a ‘dark’ mode?
  • How is an adult Leader involved in sign off of an achievement?
See More
Access

Access

22
  • Will the system work on my device?
  • Will I get notifications or external messages?
  • Where is the data hosted?
  • Where can I find the additional awards?
  • What’s a JSON file?
See More

Last Updated

File Date
Additional Awards Supporting Guide13-05-2022
Youth Leading Adults Supporting Checklist - Venturer Scouts07-04-2022
Joey Scout Challenge Award Notification Form07-04-2022
Queen's Scout Award Notification Form06-04-2022
Youth Leading Adults Supporting Checklist - Scouts14-12-2021
Youth Leading Adults Supporting Checklist - Rover Scouts14-12-2021
Youth Leading Adults Supporting Checklist - Joey Scouts14-12-2021
Youth Leading Adults Supporting Checklist - Cub Scouts14-12-2021

Top Downloads

File DLs
Uniform and Badges Layout for Youth Members11816
Guide to Special Interest Areas7135
Outdoor Adventure Skills Factsheet6169
SIA Project Planning Tool - Joey Scouts, Cub Scouts6106
Guide to Ceremonies in Australian Scouting5968
Special Interest Areas Factsheet5056
Program Essentials Factsheet4932
1 - How To Get Started in Scouts | Terrain4758

© Scouts Australia 2022 | www.scouts.com.au | yp.support@scouts.com.au | Privacy Policy | Login

MENU

Navigation

  • Fundamentals
  • Programming
  • Achievement P’ways
  • Scouts | Terrain
    • Guides and Resources
    • FAQs
    • Contact Support
    • Login
  • Other
  • Feedback
    • Give Feedback
    • Ask a Question
  • News
    • Program Resources News
    • Email Archive
  • Scout Shop
  • More Sites
    • Scouts Australia
    • S2P Converter
    • #Scouts4SDGs
    • Scouts Australia International
    • On Demand Training
    • SAIT Qualificatoins
    • National Key Resources
  • About
  • Contacts