Can my Leader reset my password?

You can reset your password from the login screen, by clicking the ‘forgot password’ button. You’ll get an email with a reset code.

If you’ve waited quite a while for your email, you should ask a Unit Leader or adult Leader in your Group to reset your password.

How to reset a password as an Adult Leader

As an adult Leader, you can reset a members password from the Group table in the members area.

Find them in the table, and scroll to the right hand side where ‘actions’ is listed.

One of these will be ‘reset password’.

Clicking this opens up a pop-up which displays a randomly generated password.

Copy this and share it with the member.

The member will be able to log-in using this temporary password and will also have the opportunity to reset/confirm their email address during this process.